Refund and Returns Policy

At Raza Ahmedz, we value customer satisfaction and strive to provide high-quality products. If you are not completely satisfied with your purchase, we offer a straightforward return and refund policy to make the process easy for you.

1. Return Policy

Eligibility for Returns

To qualify for a return, your item must meet the following conditions:
✔️ The item must be unused, unworn, and in its original packaging.
✔️ The return request must be initiated within [X] days of receiving your order.
✔️ Items must include all original tags, accessories, and documentation.

Non-Returnable Items

Certain items are not eligible for return, including:
❌ Personalized or custom-made products
❌ Perishable goods (food, supplements, etc.)
❌ Items marked as “Final Sale” or “Non-Returnable”
❌ Used or damaged items (unless defective upon arrival)

How to Initiate a Return

1️⃣ Contact Us: Email us at info@razaahmedz.com or call 512-318-2199 to request a return authorization.
2️⃣ Pack the Item: Securely pack the product in its original condition.
3️⃣ Ship the Return: We will provide a return shipping address. The customer is responsible for return shipping costs unless the item is defective or incorrect.
4️⃣ Receive a Confirmation: Once we receive and inspect the return, we will notify you of the approval or rejection of your return.

2. Refund Policy

Refund Eligibility

If your return is approved, refunds will be issued as follows:
✅ If you paid by credit/debit card, the refund will be processed to the original payment method within [X] business days.
✅ If you paid via PayPal, the amount will be refunded to your PayPal account within [X] business days.
✅ For bank transfers, refunds will be processed to the original bank account.

Partial Refunds

Partial refunds may be granted in the following cases:
✔️ The item is not in its original condition or is missing parts.
✔️ The return is initiated beyond the eligible return window.

Late or Missing Refunds

If you haven’t received your refund after the specified time, please:
1️⃣ Check your bank or PayPal account.
2️⃣ Contact your credit card provider, as refunds may take time to process.
3️⃣ If the issue persists, contact us at info@razaahmedz.com.

3. Exchange Policy

We only replace items if they are defective or damaged. If you need an exchange for the same product, please contact us within [X] days of receiving your order.

4. Cancellation Policy

Orders can be canceled within [X] hours of placing the order. Once the order is processed, it cannot be canceled.

5. Contact Us

If you have any questions about our return and refund policy, feel free to reach out:

📧 Email: info@razaahmedz.com
📞 Phone: 512-318-2199
📍 Business Address: 7901 4th St N # 26076

St. Petersburg, FL 33702

We appreciate your business and strive to provide the best customer experience possible.